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Frequently Asked Questions

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General Questions

IACrea is an AI platform for real estate professionals that transforms and enhances images of properties. We provide services such as virtual renovation, virtual staging, blue sky replacement, decluttering, and more.
To get started, you need to create an account on our website and subscribe to one of our plans. For API access, you need to contact our support team at contact@iacrea.com.
IACrea offers multiple pricing plans adapted to different needs. You can view our current pricing on our website. For API specific pricing, please contact us directly.
IACrea supports standard image formats including JPEG, PNG, and WebP. For best results, we recommend using high-quality images with a minimum resolution of 1024x1024 pixels.

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Technical Questions

Our API works asynchronously. You submit an image with your desired transformation, and we return a generation ID. You can then either use webhooks to be notified when the process is complete or periodically check the status using the retrieval endpoints.
Processing times vary depending on the complexity of the transformation and current system load. Typically, transformations take between 30 seconds and 3 minutes to complete.
API usage is based on the number of credits in your account. Each transformation consumes one credit. The number of transformations you can perform depends on your subscription plan and any additional credits you’ve purchased.
Yes, our API is designed for seamless integration into your applications, websites, or workflows. We provide comprehensive documentation to help you implement our services efficiently.

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Services Questions

IACrea offers multiple transformation services:
  • Renovation: Transform existing spaces to show their potential after renovation
  • Furnishing: Add virtual furniture to empty spaces
  • Exterior Improvement: Enhance the appearance of facades and gardens
  • Decluttering: Remove unwanted objects from photos
  • Blue Sky: Replace cloudy skies with blue ones
  • 3D Floor Plan: Create 3D visualizations from 2D plans
Yes, we offer various design themes including Modern, Scandinavian, Industrial, Minimalist, and more. When making an API call, you can specify the design theme that best suits your needs.
If you’re not satisfied with a transformation, you can generate variations or try different settings. If you believe there was a technical error, please contact our support team, and we’ll investigate.
Yes, our API is designed to handle bulk processing. You can submit multiple requests in parallel. For large volume needs, please contact us to discuss optimal implementation strategies.

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Account & Billing

Each transformation you perform consumes one credit from your account. Credits are included in your subscription plan, and you can purchase additional ones if needed.
Yes, you can change your subscription plan at any time. When upgrading, the new plan takes effect immediately. When downgrading, the change becomes effective at the end of your current billing cycle.
You can check your remaining credits directly from your IACrea dashboard. If you’re using the API, you can use the /api/account/credit endpoint to retrieve this information programmatically.
We accept major credit cards and debit cards. For business customers, we can also arrange other payment methods. Please contact our sales team for more information.

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Still Need Help?

If you couldn’t find the answer to your question, please contact our support team at contact@iacrea.com, and we’ll be happy to assist you.